Duffy, et al. v. Mazda Motor of America, Inc.
Mazda Connect Infotainment Settlement
Case No. 3:24-cv-00388-BJB

Welcome to the Mazda Connect Infotainment Settlement Website

If you are an individual who purchased or leased certain Mazda vehicle models (listed below) in the United States or its territories, you may be entitled to benefits afforded by this Settlement.

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What Is This Lawsuit About?

A proposed Class Action Settlement has been reached with Mazda Motor of America, Inc. dba Mazda North American Operations (“Mazda”). The proposed class action, pending in the Western District of Kentucky, is captioned as Duffy, et al. v. Mazda Motor of America, Inc., Case No. 3:24-cv-00388-BJB (W.D. Ky.) (the “Litigation”). This lawsuit claims that the Mazda Connect Infotainment system in the Class Vehicles has technical glitches that cause it to reboot, freeze, become non-responsive, get stuck in a never-ending bootloop process, have unexpected audio or video errors, or otherwise malfunction. Mazda denies these allegations and denies that the Mazda Connect system is defective.

The class representatives and Mazda do not agree about the claims made in this Litigation. The Litigation has not gone to trial, and the Court has not decided in favor of the class representatives or Mazda. Instead, the class representatives and Mazda have agreed to settle the Litigation. The class representatives and the attorneys for the Settlement Class (i.e., Class Counsel) believe the Settlement is best for all Settlement Class Members because of the risks and uncertainty associated with continued litigation and the nature of the defenses raised by Mazda.

Who Is in the Settlement Class?

All persons or entities who purchased or leased certain Mazda vehicle models (listed below) in the United States or its territories.

The following models are covered by the Settlement: Mazda2 model years 2016–2022, Mazda3 model years 2014-2018, Mazda6 model years 2016-2021, CX-3 model years 2016-2021, CX-5 model years 2016-2020, CX-9 model years 2016-2020, and MX-5 model years 2016-2023.

What Does this Settlement Provide?

The Settlement provides the following benefits:

  1. Limited Warranty Extension (LWE): All current owners or lessees of Class Vehicles will automatically receive a LWE for potential software updates or necessary connectivity master unit (CMU) repairs or replacements for a period of 24 months from either the expiration of the New Vehicle Limited Warranty, or for Class Vehicles for which the New Vehicle Limited Warranty has expired, the Limited Warranty Extension will run from February 17, 2025, the date the Court entered the preliminary approval order.
  2. Reimbursements for Out-of-Pocket Expenses: You may be entitled to reimbursement for any Software Updates for Mazda Connect and any repair and/or replacement expenses you incurred for the CMU, an SD Card, the Display, and the Rear-view Camera.

YOUR LEGAL RIGHTS AND OPTIONS

Option/Deadline Description
MAKE A CLAIM FOR CASH REIMBURSEMENT
Deadline: August 1, 2025 (Postmarked/Filed Online)
The only way to get a payment.  Claim Forms must be submitted online or postmarked by August 1, 2025. Please follow the instructions included in your notice to file a claim. You may also visit the “File a Claim” portion of this website if you wish to submit your claim online.
OBTAIN LIMITED EXTENDED WARRANTY You do not need to do anything to ensure coverage under the 24-month Limited Warranty Extension. If a problem arises with the Software or CMU in your Mazda Connect system, simply take your vehicle to an Authorized Mazda Dealer.
EXCLUDE YOURSELF FROM THE SETTLEMENT
Deadline: July 2, 2025
Get no payment. This is the only option that allows you to ever be part of any other lawsuit against Defendants about the legal claims in this case. The deadline to request exclusion is July 2, 2025.
OBJECT TO THE SETTLEMENT
Deadline: July 2, 2025
Write to the Court about why you don’t like the Settlement. The deadline to file an objection is July 2, 2025.
DO NOTHING If you do nothing, you will receive the automatic benefit of the Limited Warranty Extension, you will not receive any of the monetary Settlement Benefits, and you will give up your rights to sue Mazda and certain Released Parties for the claims this Settlement resolves.
ATTEND A HEARING
When: July 28, 2025 at 9:30 a.m. ET
You may attend the Final Approval Hearing where the Court may hear arguments concerning approval of the Settlement. If you wish to speak at the Final Approval Hearing, you must make a request to do so in your written objection or comment. You are not required to attend the Final Approval Hearing.
  • These rights and options—and the deadlines to exercise them—are explained on this website, and in the Notice available on the Important Documents page. The Court in charge of this case still has to decide whether to approve the Settlement. No Settlement Benefits or payments will be provided unless the Court approves the Settlement, and it becomes final.

For More Information

Visit this website often to get the most up-to-date information.

Mail
Mazda Connect Infotainment Settlement
c/o JND Legal Administration
P.O. Box 91494
Seattle, WA 98111