You only need to submit a Claim Form if you spent money for repairs relating to the following components: (1) Software Updates for Mazda Connect; (2) the Connectivity Master Unit (CMU) repair or replacement; (3) SD Card repair or replacement; (4) Display repair or replacement; and/or (5) Rear-view Camera repair or replacement.
You are a Settlement Class Member if you purchased or leased any of the following Mazda vehicle models that came equipped with a Mazda Connect infotainment system and you do not opt out of the Settlement: Mazda2 2016–2022; Mazda3 2014–2018; Mazda6 2016–2021; Mazda CX-3 2016–2021; Mazda CX-5 2016–2020; Mazda CX-9 2016–2020; and Mazda MX-5 2016–2023.
To check whether your vehicle is included in the Settlement Class, visit the VIN Lookup page and enter your Vehicle Identification Number (VIN). You may also contact the Settlement Administrator by phone at 1-884-552-0064.
Note: The Settlement does not cover repair or replacement of the Rear-view Camera for Mazda3 2014–2018 5-door hatchbacks and Mazda CX-3 2016–2021 vehicles covered by a voluntary recall with the National Highway Traffic Safety Administration (Part 573 Safety Recall Report 23V-487 (July 14, 2023)) because those vehicles and attendant expenses are covered by that recall.
- You must timely complete, sign and submit this Claim Form and provide the Supporting Documentation to receive reimbursement of out-of-pocket expenses pursuant to the terms of the Settlement. You can complete and submit the Claim Form with the Supporting Documentation online by clicking the green File a Claim button below. Check the Claim Form carefully to make sure all of the information is correct and that you have filled in any missing information.
- Your Claim must include documentation proving your claimed Out-of-Pocket Expenses. This may take the form of a repair invoice or other document identifying the Out-of-Pocket Expenses you paid for a covered repair. Sufficient proof shall consist of one or more contemporaneous writings, including but not limited to third-party receipts, invoices, repair orders, or bills, which, either individually or collectively, prove the existence of the claimed Out-of-Pocket Expenses. For any questions related to completing this Claim Form or the documentation required to support your claim, please review the FAQs, the Detailed Notice, and the Settlement Agreement or contact the Settlement Administrator at 1-884-552-0064.
- With respect to expenses or costs incurred at or through any facility that is not an Authorized Mazda Dealer, i.e., an independent repair facility, you may be eligible for reimbursement under the condition that verified Mazda OEM Parts were used in the repair. Reimbursement for labor costs incurred at or through an independent repair facility will be limited to the then-current national warranty labor rate for Mazda-approved time for the repair. Reimbursements for expenses incurred at an independent repair facility are capped on a per-vehicle basis at $1,750.
- You must submit your completed Claim Form and the Supporting Documentation no later than August 1, 2025. All Claims must be submitted online or postmarked on or before this date or they will not be considered. You must complete all sections of the Claim Form and sign the certification to complete your claim submission. For faster processing, please submit your claim online by clicking the green File a Claim button below. You may also contact the Settlement Administrator to request that a copy of the Claim Form be mailed to you by calling 1-884-552-0064 or sending a request to the below address:
Mazda Connect Infotainment Settlement
c/o JND Legal Administration
PO Box 91494
Seattle, WA 98111
Important: Keep a copy of your completed Claim Form and the Supporting Documentation. If your claim is rejected for any reason, you will be notified.
FILE A CLAIM